Top NetSuite Consultants: How to Find the ERP Partner You Need

A NetSuite ERP is a complicated type of software, meaning an implementation can become a long and challenging process for any company. 

In fact, NetSuite reports that 50% of systems fail on their first try. An implementation can also take 30% longer than expected and cost three-to-four times the amount officially budgeted. 

So, how do you ensure your ERP’s success? First, hire one of the top NetSuite consultants. 

NetSuite consulting firms help decide what ERP configuration will work best for your business and implement the system. As a result, they can smooth the way toward functioning, efficient operating processes—but only if you choose the right one. 

So, let’s discuss the qualities of a good, honest implementation partner. 

Certified 

The top NetSuite consultants are certified NetSuite solution partners and have employees who have earned various individual certifications. These credentials speak to the level of skill and dedication the staff possesses. NetSuite certifications include the following. 

• Administrator
• ERP Consultant
• Financial User
• SuiteAnalytics User
• SuiteCloud Developer I & II
• SuiteFoundation
• And more

So, remember to ask about certifications if you’re interested in hiring a NetSuite consulting firm that doesn’t list them on its website. You want to know what kind of expertise the company has. 

Experienced

Top NetSuite Consultants know how to implement each ERP module and how each functionality should work for your business. 

For example, all NetSuite consulting firms can set up financial software. But many don’t understand how that software should operate on a day-to-day basis. In fact, SuiteDynamics CFO Grace Martin remembers one implementation partner who put in a client’s opening balance entry backward. She says it was one of the worst ERP failures she’s ever seen.

“You’re never going to balance if the opening balance entry is backward,” she laughs.

So, always check a consulting firm’s level of real-world knowledge before you hire them. Make sure they understand how your financials function. Otherwise, you might wind up with a backward opening balance entry.

Focused on Business Processes

A NetSuite ERP isn’t just business software. It’s a system that can revolutionize your company’s operations, making you more efficient and effective. Top NetSuite consultants understand this and evaluate your business operations before implementation begins. First, they help identify pain points. And then they recommend NetSuite solutions to smooth out those issues. 

Familiar with Your Industry

No industry is the same. Each has its own hurdles and best practices, and it makes sense that NetSuite consulting firms would specialize in various fields. So, find an implementation partner who understands how your industry works and what your business needs to operate. Then, if you pick the right one, they can recommend functionalities and customizations to tighten your operations and help your company thrive. 

Trustworthy

Scan Reddit for NetSuite implementer recommendations, and you’ll encounter a lot of horror stories. For example, you’ll read about implementations that have grown too complicated and run over budget and past deadline. Or consulting firms that have focused too much on selling customizations instead of prioritizing a client’s actual needs.

The testimonies will make you second-guess your software choices.

But ERP implementations don’t have to be nightmares. Top NetSuite consultants are efficient, honest, and communicative. Look for reviews and feedback on sites like Reddit, G2Crowd, and Clutch.co to find implementation partners with excellent track records. 

Mindful of Your Money

A NetSuite ERP is a significant investment, but it saves money in the long run—when implemented correctly. A well-configured and customized system increases your business’s efficiency and boosts profits. And it does so without unnecessary functionalities. 

Top NetSuite consultants will produce quality ERPs that only include necessary features. They won’t upsell modules you can’t use or saddle you with an overblown system too complicated to operate. They won’t profit from wasteful software.

Ready for the Long Haul

Your relationship with your chosen NetSuite consulting firm probably won’t end with go-live. After your system is up and running, you’ll still need maintenance, training, integrations, additional customizations, and more. So, choose a company that offers comprehensive NetSuite Managed Services packages.

Managed Services essentially keep NetSuite implementers on retainer. These experts can keep your ERP updated so you’re not constantly worried about glitches and setbacks. Managed Services are an alternative to the inefficient break-fix model for system maintenance. 

Bottom line: Top NetSuite consultants are more like partners than service providers.