12 NetSuite Managed Services That Will Keep Your ERP Running At Its Best

If you’ve experienced an ERP implementation before, you know it doesn’t end with deployment; if you’re like many businesses, it doesn’t end at all. You must still train staff to use the new software, sort out bugs, expand and reconfigure the system as you grow, incorporate new NetSuite releases, and more. So, it helps to have ERP advisors on retainer. 

Enter NetSuite Managed Services.

Managed Services plans include a variety of continuous support tasks that maintain and expand your ERP so the system runs without glitchy disruptions. It’s an alternative to the Break-Fix model that focuses on preventative maintenance instead of reactive patching.

At SuiteDynamics, we include many support tasks in our NetSuite Managed Services plans, but clients request 12 most often. 

NetSuite Reports & Saved Searches

Our team can build basic and advanced financial reports and saved searches. We can do everything from configuring field filters and result sorting to writing function summaries and SQL formulas. You can request almost any kind of search or report, including:

• Advanced inventory tracking for manufacturing
• Rate calculation on late vendor deliveries
• Rates on late delivery for internal work orders
• Inventory control 
• EBITDA 
• Enhanced segmented financial views 
• Comparative searches and reports

Technical Documentation

NetSuite is an enormous system with many small parts. In fact, its size and scope can get overwhelming, especially when you think about learning the steps for each function and teaching them to your team. But you shouldn’t stress. 

We can create educational material for NetSuite Managed Services clients that show how to perform tasks in the system. These documents include step-by-step instructions and screenshots so your team can easily operate any software feature or customization.

ERP Health Checks

Like people, software systems need occasional check-ups to ensure they operate at their best. Our NetSuite Managed Services team can examine your ERP to see how it’s functioning.

First, our ERP advisors will analyze the system’s speed, taking active automations into account that may affect processing times. Next, we’ll examine how your system operates, noting issues and identifying their root causes. 

You’ll receive a thorough report detailing any system problems we find and offering recommendations for fixing them. 

SuiteCommerce Strategy & SEO

Our NetSuite Managed Services team will configure or enhance your current SuiteCommerce website. We can complete any task, including:

• Product page meta tags, keywords, and descriptions
• Enhanced product detail page with improved product descriptions
• Page speed optimization for improved search rankings
• Faceted search, sorting, and filtering
• Optimized web images for page load
• Blog layout optimization

SuiteScript & Workflows

If you can dream up a NetSuite modification, we can typically build it with SuiteScript—particularly regarding automation. This programming language acts as the ERP’s secret weapon for customization. Our coders can use it to automate a process based on various criteria.

Our team also has expertise in building workflows, which are user-friendly methods for automating business processes. We make the software infrastructure so you can create custom automations with a few clicks. We can create workflows for processes such as:

• Scheduling field updates
• Sending automated emails
• Building approval processes

SuiteDynamics also has experience building simple and advanced approval processes for procure-to-pay and the order-to-cash.

New Module Implementation

Our NetSuite Managed Services team can set up any NetSuite add-on modules. We understand the preferences, settings, and pitfalls associated with these features and can configure them correctly to achieve your desired results. 

Clients commonly ask us to configure the following add-ons:

• Advanced Billing
• Advanced Revenue Management
• Manufacturing Work-in-Process
• Project Accounting and Management
• Revenue Recognition
• Supply Chain Management System (includes Advanced Manufacturing and Material Requirement Planning)

SuiteCommerce Development & Configuration

If you own a web store, you want to give customers the best online experience. And that requires an engaging and dynamic website. Our NetSuite Managed Services team can customize your SuiteCommerce platform in any way you wish, including:

• Theme upgrades
• Sticky header and footer
• Modern colors and typography
• Expanded search, sorting, and filtering
• Expanded hero banners
• Improved readability
• Mobile first factoring
• Dynamics merchandizing content
• Dynamically generate most frequently searched items
• Upsell/cross-sell based on minimum correlations
• Expanded functionality
• Embedded Google maps
• Embedded customer review
• Real-time chat functionality
• Case management

General Support Across All NetSuite Modules

As you know, every software system experiences glitches and bugs occasionally. Our ERP advisors will review and troubleshoot any issues with your system. Additionally, we’ll maintain and improve your software by recommending new modules that will benefit your specific business processes. 

Solution Design & Architecture

Every company is unique, so it’s common for a business to build processes that no other company possesses. And if that company uses NetSuite, the software must accommodate all its procedures. 

SuiteDynamics specializes in designing and customizing NetSuite to fit non-standard business operations. We have built various customizations for processes ranging from accounting to auctions. So, we can create a NetSuite solution to suit your company, no matter how it operates. 

Integration Development & Support

A NetSuite Cloud ERP can handle just about any business function, but that doesn’t mean you must give up the third-party programs you’ve used for years. Our NetSuite Managed Services team can customize the software to coordinate with any third-party program or e-commerce website so data can flow freely between your ERP and other systems. 

NetSuite User Training

An ERP is worthless if you don’t know how to use it. Our ERP advisors offer one-on-one and team training to help your staff learn basic and advanced NetSuite functions. With our help, your employees will know the system and its customizations inside and out. 

NetSuite CRM Automation

We can set up, configure, enhance, and maintain your NetSuite Customer Relationship Management module. This system handles the entire journey from lead to prospect to signed customer. You can also automate email and mail campaigns, create quotes and estimates, and manage all customer support cases through the software. Essentially, you can use it to generate a continuous stream of sales prospects. 

We pull information from NetSuite material, SuiteDynamics experts, and other reliable sources to compose our blog posts and educational pieces. We ensure they are as accurate as possible at the time of writing. However, software evolves quickly, and although we work to maintain these posts, some details may fall out of date. Contact SuiteDynamics experts for the latest information on NetSuite ERP systems.